PrEP, short for Pre-exposure Prophylaxis, is a once-daily pill for people who are HIV-negative. It helps prevent HIV by providing a protective barrier against the virus if you are exposed. Currently, FDA-approved options include Truvada® and Descovy®, both highly effective when taken daily as prescribed. Studies show PrEP reduces the risk of contracting HIV by up to 99%.

PrEP is recommended for individuals at risk of HIV, including those with HIV-positive partners, multiple sexual partners, or who engage in injection drug use.

When taken daily, PrEP is up to 99% effective at preventing HIV. Consistent daily use is the most thoroughly studied and recommended regimen to ensure maximum protection.

PrEP works by blocking an enzyme called HIV reverse transcriptase, which the virus needs to replicate in your body. This stops HIV from establishing an infection if you’re exposed. By maintaining consistent levels of the medication in your bloodstream, PrEP offers a powerful defense against HIV.

Most people experience little to no side effects when starting PrEP. For those who do, common short-term side effects include nausea, headaches, and mild abdominal discomfort. These usually resolve within the first month of use. Rarely, long-term use can affect bone density or kidney function, but these effects are reversible once PrEP is discontinued. Regular monitoring ensures that your health is always prioritized while on PrEP.

If you miss a dose, take it as soon as you remember. If it’s close to your next scheduled dose, skip the missed one and continue with your usual schedule. Do not double up doses, as this may cause side effects like nausea. Missing one dose won’t significantly reduce your protection, but consistent daily use is key for maximum effectiveness. If you’re struggling to take your pill regularly, let us know—we’re here to help.

No, PrEP only protects against HIV. It does not prevent other sexually transmitted infections (STIs) like gonorrhea or chlamydia. Regular STI testing and using barrier methods, such as condoms, are important for complete sexual health protection.

You may be at increased risk for HIV if:

• Sexually active transgender persons without HIV
• Persons without HIV who inject drugs
• Persons who have been prescribed non-occupational post-exposure prophylaxis (PEP) and report continued risk behavior, or who have used multiple courses of PEP
• Sexually active adults and adolescents who have had anal or vaginal sex in the past 6 months; and HIV-positive sexual partner (especially if partner has unknown or detectable viral load); or Recent bacterial STI; or History of inconsistent or no condom use with sexual partner(s)

PrEP can be a valuable tool for anyone at risk, regardless of gender identity or sexual orientation. Speak with a healthcare provider to assess your risk and determine if PrEP is right for you.

PrEP is available in two FDA-approved options: Truvada® (generic options are also available) and Descovy®. Both are equally effective when taken daily. Your healthcare provider will discuss your medical history and preferences to recommend the best choice for you.

Yes, but we recommend using one of our partner pharmacies to ensure a seamless and cost-effective experience. Partner pharmacies allow us to provide our services for free while managing all required paperwork to minimize your out-of-pocket costs. They also offer free shipping and have expertise in PrEP to help you navigate insurance coverage. If you prefer another pharmacy, we can transfer your prescription, but you’ll need to handle associated costs and paperwork independently.

Your PrEP will be shipped in discreet packaging, with no branding or indication of its contents. It will arrive via free 1–2 day shipping through Priority Mail®, FedEx, UPS, or a local courier, ensuring fast and private delivery.

We don’t accept outside prescriptions, but you can easily sign up for a new PrEP prescription through our platform. It’s quick, hassle-free, and entirely remote, so you can start fresh without leaving your home.

When your current supply is running low, we’ll send you a quick health assessment questionnaire to complete. After reviewing your responses, we’ll ship you another at-home lab kit. Once your labs are processed, your next prescription will be sent out, ensuring uninterrupted care.

If your prescription is delayed, we’ll notify you immediately and work with you to ensure a prompt delivery. Contact our support team for any concerns.

Common lab tests include HIV, kidney function, and Hepatitis B screenings. Additional tests may be required based on your health profile.

Our at-home lab kits make testing simple and convenient. Once you complete your online health questionnaire, we’ll ship the kit directly to your door. Inside, you’ll find everything you need, including step-by-step instructions. Collect your samples, place them in the prepaid return envelope, and drop them in the mail. Your results will be ready in just a few days!

No, you can also opt for in-person testing if you prefer. While at-home lab kits offer convenience and quick results from the comfort of your home, we can help you schedule an appointment at one of over 2,200 lab locations across the U.S. In-person visits typically take 15 minutes or less, and our team will guide you through the process.

Yes, you’re welcome to complete your labs at a local lab, such as LabCorp or Quest Diagnostics. Let us know during your registration process or message us after submitting your PrEP request. Pricing for in-person testing depends on your insurance coverage, so we recommend confirming in-network labs with your insurance provider beforehand.

Lab tests ensure PrEP is safe and effective for you. They help monitor key health markers, including your HIV status, kidney function, and overall sexual health. Regular testing every three months also screens for STIs, giving you peace of mind and keeping you and your partner(s) healthy.

Before starting PrEP, you’ll need to complete a series of lab tests, including:

• HIV screening
• Kidney function tests (creatinine levels)
• Hepatitis B and C tests
• STI screening (e.g., gonorrhea, chlamydia, syphilis—optional but highly recommended)
• Pregnancy test (if applicable)

Once you’re on PrEP, labs are required every three months to ensure your continued safety and health.

If you test positive for HIV or a sexually transmitted infection, our care team will contact you with next steps. This includes personalized treatment options, referrals to specialized providers, and access to free or low-cost resources for additional care. We’re here to support you every step of the way.

99% of patients pay $0 for PrEP. PrEP is covered by most insurance plans, including private insurance, Medicaid, and Medicare. If you don’t have insurance or if your insurance denies coverage, we can help enroll you in patient assistance programs to cover the cost of your medication. Our team handles the entire process to ensure little to no out-of-pocket expenses for you.

Yes, we utilize your insurance to cover the cost of your PrEP medication. If you’re uninsured or underinsured, we’ll work with you to enroll in patient assistance programs, ensuring little to no out-of-pocket expenses for you.

No problem! If you don’t have insurance, we’ll help you access resources like Affordable Care Act plans, which often provide $0 premiums or financial assistance. Additionally, we can assist in enrolling you in patient assistance programs to ensure you can access PrEP at little to no cost. Our support team will assist and manage the entire process for you.

Yes, if you’re covered under a parent’s or spouse’s insurance plan, you can use it to cover the cost of your PrEP medication.

Before starting PrEP, you’ll need to complete a series of lab tests, including:

• Advancing Access: Offered by Gilead Sciences, this program helps uninsured patients access Truvada® or Descovy®.
• Patient Advocate Foundation: Provides financial assistance for those with limited coverage or resources.
• Gilead Co-Pay Card: Reduces or eliminates co-pays for insured patients who need Descovy®.

Our team will assess your eligibility and guide you through the application process to ensure you get the support you need.

Your data is encrypted and stored securely, following strict HIPAA guidelines. We never share your information without your consent.

No, we are a telehealth platform connecting you with licensed providers, labs, and pharmacies to facilitate your care.

Yes, you can request account deletion by contacting our support team. We’ll ensure all personal data is securely removed.

While our primary focus is on PrEP, we’re constantly expanding our services to meet your healthcare needs. Stay tuned for updates!